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1. |
Do you have
insurance?
We are fully insured with Canal Indemnity. This
makes us one of the only moonwalk companies allowed
to setup on county property (ie. Parks, schools,
etc.) |
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2. |
How much is
the rental fee?
The current prices, including delivery, are
listed with each piece of equipment. We also have
"weekday discounts". |
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3. |
How long do I get to keep the equipment?
We need to setup 1 hour prior to your event
time. When you are finished, we will come back for
pick up (no 4 hour limits!). Our latest pickup is 30
minutes before dark, we do not pick up after dark.
(Overnights stays are available for an extra fee.) |
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4. |
What happens
if it rains?
If it rains, you can cancel the reservation UP
TO 2 HOURS BEFORE DELIVERY. We do not have a
cancellation fee if canceled in this time frame.
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5. |
Do you
have a business license?
We do have a business license. This is important
because many companies rent equipment without
applying for a business license or paying the
necessary taxes. |
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6. |
How
long have you been in business?
Jumpy Fun L.L.C. has been in business since 2001
and has had the same name, phone number, website,
and owners! |
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7. |
Is the
deposit refundable?
The $25 deposit can be charged to your credit
card or you can mail a check. It is refundable up
until 2 hours before delivery time. |
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8. |
What is the risk to a sprinkler system?
If you have a sprinkler system, please notify the
delivery person at the time of delivery. We are not
responsible for any damage, but we do use care to
avoid hitting the pipes! |
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9. |
What is the
refund policy?
You can cancel the reservation UP TO 2 HOURS BEFORE
DELIVERY for ANY reason without penalty. We do not
have a cancellation fee if canceled in this time
frame.
Payments must be made at the time of setup.
If equipment issues arise during an event, a staff
member will try to assist you over the phone. If you
are not satisfied, Jumpy Fun will offer to come to
the event site to correct the concern.
No refunds are given after the event. |
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